Normally when we want detailed information we call CCR (Customer Care Reps). We expect that these people are fully equipped regarding infos of the services they offer. I was checking my remittances on my SSS this morning and since I was unable to leave home I just went browsing to see my updates. I called three different branches to gather more informations and it ended up I'm the one telling them what I have read in their website. They were all giving me a different informations that leads to confusion. Been very patient talking to them. Well it ended up I'm the one explaining not them. Hehe. I even read what I have researched over the phone and when they finally understood, they just sticked to what I have said. My last line was "So what you're saying lately was wrong, right?". Seemed they agree. I dont have any intentions of embarrassing them but if I could be a way to prevent misinformation why not tell them whats right..
Monday, March 17, 2008
Subscribe to:
Posts (Atom)
